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Customer Service Archives - Brazen Life

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Why Every Job is a Customer Service Job (and How to Rock at That, Too)

By | 1 Comment | May 19, 2014

If you think customer service isn’t part of your job, you’re wrong — and it could affect how successful you are. Read »

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Why Nice People Shouldn’t Work in Customer Service

By | 5 Comments | March 7, 2013

Employers love to put nice people in customer service positions. But here’s why nice guys should avoid those jobs at all costs. Read »

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How to Deal with Angry People (or Wisdom from the Customer Service Industry)

By | 25 Comments | February 13, 2012

These pointers will help you bring a hostile person down to earth, a skill that’s useful both for your career and in life. Read »